I trust Boradori. I have had them work on my pt cruiser several times in the last couple years, and they have always gotten to the bottom of the problem quickly without gouging. I have never had poor customer service, as mentioned in some of the negative reviews. But, these are mechanics, not receptionists, so if you got your feelers hurt, toughen up. If you want someone to throw compliments your way and make you smile, go to Dutch Bros.