Chico Auto Repair

Boradori is so incompetent that it’s hard to know to what extent they are malicious and predatory, but what is certain is that they will lie to you, break parts, and perform work that is of terrible quality. Boradori is undoubtedly the worst mechanic I have ever encountered. Never bring them a diesel. Never have Josh work on your truck. Never trust what Corey says. I came to them to have a couple fuel injectors replaced on an 87 f250 with a 6.9l IDI. A horror show ensued. Beware of Corey and Josh. Corey will have no issue lying to your face and Josh will break parts. The first round took three weeks just to fix the fuel injectors. The truck survived one drive before it died and had to be towed back. Let’s start with the first deception. They told me that my fuel lines needed to be replaced. You can absolutely re-use the fuel lines if they are working fine, which they were. That was the first red flag. Then when they failed to order the proper parts due to incompetence, they decided that my fuel lines just needed to have a part “fabricated.” The only fabrication was the story itself. It is still unclear to me what they fabricated. I was given no replaced parts. The fabrication was conspicuously the exact amount of the part replacement quote. I believe they just lied about the work to charge me the full quote amount. Boradori broke a component in my steering column and tried to charge me for the part and labor to fix it. That’s very illegal. They also claimed my batteries which worked fine before the truck went to their shop needed to be replaced to get the vehicle running again. I requested to receive my old batteries. I did not. I believe this is because they had no issues and I was lied to about the need for new batteries. Just another part mark up and some easy cash for them. At no point in the process could they provide me with an estimate of how long it would take to fix the truck. They lied over and over again about it being done the following day. This went on for over three weeks. They have clearly damaged my fuel system and the truck starts far worse than it did before I took it to them. That was for the three cold starts it survived after they released it to me the second time. It now no longer runs at all. This is after 2 months and 4500 dollars spent. To be clear, all the truck needed was a spray of starter fluid to start before and it ran great. I just wanted to be able to start it without starter fluid. That’s all I wanted. The starter fluid won’t even start the truck after they handled it. It sputters violently several times and then blows an enormous cloud of white smoke once it fires up. This did not happen before. Perhaps the most incompetent aspect of their treatment is that they lost my keys to the truck’s doors and lock box in the back. The keys they gave me unlock neither! I asked them to look at why the windshield wipers weren’t working which was a mistake. The truck had the ignition bypassed with a button from the prior owner but this system operated totally fine until Boradori touched it. They absolutely cannot be trusted with any electrical work. They attempted to fix my windshield wipers and in the process broke the steering column component for which they tried to charge me parts and labor. That’s straight up illegal. It seemed like standard operating procedure Don them, however. The wipers are now stuck on intermittent and as soon as that issue occurred the truck no longer turned over. I’ve hired a competent mechanic and will be seeking restitution for the negligence but I wanted to leave this review as a very sincere warning to anyone considering have these unscrupulous and incompetent mechanics work on their vehicle. Avoid Boradori like the plague that they are.

Absolutely amazing service. Incredibly thorough and very clear about everything they looked at! I will most definitely bring all of my future business here!

Jared is the man! Great service from Boradori and they definitely care for and value the customers. They even offer shuttles! Definitely coming here any time I need service!

From the moment I called Boradori Automotive to inquire about an oil change for my vehicle, they were kind (and affordable)! I have been looking for my go-to spots in Chico since relocating from another part of the state, and it can feel especially vulnerable not knowing where to go for service on my car, as I depend on it so much for basic work commutes to long-distance driving. The staff is so knowledgeable, trustworthy, and kind (just like that initial phone call). Glad to know that I now have somewhere I can take my car to for service without hesitation, that is both reliable and reasonably priced! Special thanks to Zach, Jerrod (I hope I haven't misspelled their names)... and honestly, the entire Boradori team; not only for the work on my car, but for such a memorable experience!

Great staff - they're always super helpful and nice. Their work is solid. They might not be the lowest price but they use quality parts. You get what you pay for. They're my go-to place for both my truck and car.

I never review anyone good or bad, but I had to take the time today. I've been to Boradori a few times in the past couple of years and I couldn't be happier. Today though, I was replacing shocks on my wife's car and a local nationwide parts store gave me the wrong shocks . I called Boradori on the off chance they could fit me in today, as my family and I are going on a long trip to so. cal. I thought there'd be a 1% chance and told them no harm/foul if they couldn't do it and I'd understand. They told me to bring it asap and they'd do it today. I dropped it off and they drove me home in a shuttle car. Give these guys your business and you won't be disappointed.

Corey was a great help. He kept me up to date and let me know what was wrong quickly. Would definitely come here again.

Best shop around. I'm usually at dealerships because I want the warranty and what I thought were the best mechanics. Wrong...the best around is Boradori Automotive! They email/text quotes fast. You can approve the work you want by text, email or phone. The place is clean and organized . The people are upbeat and positive. Today they fit me in when I was working on my wife's car and the local parts store gave me the wrong parts. They told me to bring it in right now and we'll get it done. They saved my a$$ as my family and I are heading out of town and going to be driving a lot. Gove them your business. You be glad you did....

It was a tough job and they did great.

Awesome customer service 👏 Jared helped me out and made sure my car was safe to drive today with my little boy.. I highly recommend this shop and will definitely be coming back whenever I need a fix. Thank you guys so much! 💓 God bless