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1

When I called about a brake and light inspection they referred me to a shop in Oroville that was extremely disgusting. Being redirected out of Chico just to get away from other shops that might be their competitors is unprofessional and rude. I will never recommend this automotive repair shop.

5

They done good job fix the issue and was more than reasonable.And was patient with my impatience too....

Thanks for the kudos, Ken! I'm glad we could help.

- Boradori Automotive
4

Edit: I received a smog check and was told my car did not pass smog due to a monitor being "not ready." No check engine light was on.I was told if a repair was done in house they would retest the car for free. I said no, drove the car for a week and brought it in to be retested without any repairs. I was charged for another smog check because no repairs were done in house. Initially I was upset about this policy as it is not what I have experienced in the past with other shops. The owner asked me to contact him and explained this was his policy, and in addition it is against the law in California for a shop to run a diagnostic on a before a smog check and notify the customer it will fail. I thoroughly appreciate the outreach and even though I would have preferred a complimentary re-test I can attest that their customer service is top notch

Daniel, it seems like something was lost in translation. Feel free to call and ask for Jeff. I will gladly walk you through.

- Boradori Automotive
5

The team at Boradori is phenomenal. They always give my Honda a good look through even when I come in just for an oil change. They catch things before they become problems, which is absolutely how I like to maintain my vehicle that I rely on to commute. On top of the great service, the customer service is great and the prices are fair. They are good communicaters and I've only ever experienced great attitudes!

Thanks for the great feedback, Deserae! We take pride in performing thorough inspections for our customers. Preventative maintenance is the best way to minimize the probability of break-downs and maximize the life of your vehicle. I'm so glad you are enjoying your experiences with us.

- Boradori Automotive
5

Thanks for the Five Stars, Kim!

- Boradori Automotive
5

This shop is very high-end, they are real automotive professionals. I had previously made the mistake of taking my car to Pep boys a few months ago when I needed a new alternator. They installed a new one and said I was good to go. But a month later, my car died again. I needed another alternator! To say I was furious is an understatement. They said to bring it back and they'd take a look but no thank you. I was not making that mistake again. So I researched all the shops in Chico and Boradori had the best ratings. I can now confirm that they are all indeed accurate. I had my car towed there and it actually ended up staying there for several weeks because I was unable to come get it. They worked with me and we're totally awesome and didn't even charge me a storage fee like most places probably would have done. They only charged me for the diagnostic fee. They have this really cool system where they send you a link to a website where they list everything you need done, a breakdown of the prices, all that. And you have the option to either Accept or Decline the service. It's so cool I've never seen any place have that. I definitely recommend they are Chicos top shop by far. I'll definitely be bringing back my car for future repairs.

Thank you so much for the kind words, Samantha. We take pride in being real automotive professionals. I'm glad we earned your trust and we look forward to seeing you again in the future.

- Boradori Automotive
5

Great work done ahead of schedule

Thanks for the five star review. We always strive to meet or beat expectations. See you next time.

- Boradori Automotive
5

They assure me they will give the best price while insuring the best job possible.

Stephen, thank you for your review. We are happy to have earned your confidence in us.

- Boradori Automotive
4

The people were nice and knowledgeable. Good service.

5

I love this shop and will never take my car anywhere else! Jeff and Sal are so helpful. I can't recommend them enough. Bonus: sometimes there are dogs in the office

Thank you, Sam. We appreciate you too. Yes, our dogs are great door greeters and love all the attention they get from our customers.

- Boradori Automotive
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