My wife started researching online and on the phone to get an idea for brake service on our 2005 Honda CRV, and what brought us to Boradori was their positive reviews online and the excellent customer service that Mike gave my wife over the phone. We made the appointment to have our vehicle serviced and Boradori completed our request the same day. We had complete communication from Mike as to the status and what parts were needed to complete the service, no surprises! We are a first time customer and Extremely satisfied with Boradori, we will refer anyone we know to them that wants excellent service, open communication and a very friendly atmosphere. With Boradori, the customer really does come first ! Thank you very much for your help, Extremely satisfied !