Chico Auto Repair

5

Joana, Sal, Sabrina and another gentlemen who hurt his back were all incredibly helpful. I know if I have any future problems I’ll go right back to them, thanks Boradori!

5

I have used this shop for my company vehicle and the staff has always been courteous and helpful. This visit with my personal truck was no different. My diesel truck needed a smog test and passed with no issues. Good for two more years, Thanks Boradori 👍

David, I'm glad your smog was quick and painless. That's how they should all go! We appreciate your loyal business with your company vehicles and personal vehicles.

- Boradori Automotive
5

Thanks for the five stars, Carla. We appreciate your business!

- Boradori Automotive
5

Thanks for the 5-Star rating, Susan!

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5

Super friendly, honest, busy group of people here!! U want ur vehicle to have a great mechanic, BORADORI!! NO WHERE BETTER!!

Wow, Jessica! Thank you so much for your enthusiastic review! We love our customers, THANK YOU!!

- Boradori Automotive
5

Thanks for the Five Stars, Mark!

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4

The mechanics did a great job. My only problem was the lack of communication. I brought it in on a Tuesday and was told it would be ready by Thursday. It wasn't. It was finally ready the following Friday. If I would have known it was going to take that long I wouldn't have left it there. I also was not told how long it would take. I live in San Jose and had to be back at work that Monday. I must have called them 4 or 5 times and no one every said how long it was going to take. Overall, I wouldn't bring it back because of this . I'm sure they did a good job but it wasn't worth worrying whether I was still going to have a job.

Kenneth, getting you back on the road is one thing but how we do it is another. There is no excuse for poor communication. Even though I may have a few excuses in my back pocket, it is not your problem. We have processes in place to prevent this from happening with our customers, and I sincerely apologize for your inconvenience, and the length of time it took to get your vehicle back.

- Boradori Automotive
5

Thanks for the 5-Star Review, Carlene!

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5

Super nice and helpful staff!! I came in for a smog test with 4 kids in tow. The waiting area is very spacious and very kid friendly.

Awesome! That is exactly what we had in mind when we designed the waiting area. I'm so glad that you were able to use and enjoy the space. Thanks for your review, and we look forward to seeing you for your next service or repair needs.

- Boradori Automotive
5

Quality service, friendly staff.

Thanks, Kent! We appreciate you sharing that. Have yourself a great day, and we'll see you next time.

- Boradori Automotive
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